Leading a team requires different knowledge, skills and abilities from simply leading an individual or a group of individuals who are not required to work together in a coordinated or integrated fashion. The Team Leading qualification is ideal for those who are embarking on a management career path. Remember you can’t build anything without a good foundation.
SVQs in Management & Team Leading are awarded by the Scottish Qualifications Authority in partnership with the Chartered Management Institute (CMI). For more information click on: http://www.sqa.org.uk/sqa/files_ccc/SVQ_Management_Leaflet.pdf
The SVQ Level 2 Team Leading is for those managers who are in their first managerial role and/or have a limited area of control. They are also likely to have a tightly defined area of responsibility.
You will need to complete four mandatory Units and two optional Units (from a choice of seven) in order to achieve the full qualification.
| 4 Mandatory Units | ||
| A1 | Manage your own resources | |
| D1 | Develop productive working relationships with colleagues | |
| D5 | Allocate and check work in your team | |
| E5 | Ensure your own actions reduce risks to health and safety | |
| 2 Optional Units | ||
| B5 | Provide leadership for your team | |
| C1 | Encourage innovation in your team | |
| D8 | Help team members address problems affecting their performance | |
| D12 | Participate in meetings | |
| D14 | Initiate and follow disciplinary procedure | |
| D15 | Initiate and follow grievance procedure | |
| F5 | Resolve customer service problems | |
| F6 | Monitor and solve customer service problems | |
| F7 | Support customer service improvements | |
| F8 | Work with others to improve customer service | |
| DA3 | Induct individuals into their roles | |
| DB5 | Manage team communications | |
| DB9 | Promote staff wellbeing | |
| DC1 | Identify individuals’ learning needs and styles | |
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