To achieve this SVQ Level 4 Business and Administration you must complete eight units in total. All three Mandatory Units must be completed and at least three units from Group A, the remaining two units may be selected from Group A or Group B (see rules of combination below)
| 3 Mandatory Units: | ||
| Unit FE74 04 | Manage and be accountable for own performance in a business environment | |
| Unit FE75 04 | Manage work in a business environment | |
| Unit H8H1 04 | Use Information to Take Effective Decisions | |
| Optional Units | ||
| Group B: 3 – 5 Units must be selected | ||
| Unit H98D 04 | Explore Ideas for Innovation in a Business Environment | |
| Unit FE16 04 | Propose and Design Administrative Services | |
| Unit FE1A 04 | Chair meetings | |
| Unit H98C 04 | Design and Develop an Information System | |
| Unit FE1M 04 | Manage and evaluate information systems | |
| Unit FE1E 04 | Invite tenders and select contractors | |
| Unit HL44 04 | Monitor and Evaluate the Performance of Contractors | |
| Unit FE14 04 | Negotiate in a business environment | |
| Unit FE12 04 | Evaluate and solve business problems | |
| Unit HL45 04 | Monitor and Evaluate Trends and Events that Affect organisations | |
| Unit HL46 04 | Develop and Establish Systems and Procedures to Review Organisational Performance | |
| Unit HL47 04 | Assist in Improving Organisational Performance | |
| Group C: 0 – 3 Units must be selected | ||
| Unit H9Y8 04 | Build and Maintain Effective Customer Relations | |
| Unit FE3V 04 | Develop a Customer Service Strategy for a Part of an Organisation | |
| Unit HL48 04 | Engage Audiences Through Digital, Including Social Media | |
| Unit HL49 04 | Engage Internal Audiences | |
| Unit HL3Y 04 | Develop and Maintain Your Professional Networks | |
| Unit H8GY 04 | Provide Leadership in Your Area of Responsibility | |
| Unit H8H3 04 | Ensure Compliance with Legal, Regulatory, Ethical and Social Requirements | |
| Unit HK2A 04 | Plan change | |
| Unit FM4X 04 | Implement Change | |
| Unit H5XR 04 | Recruit, Select and Retain People | |
| Unit H5K4 04 | Manage the Use of Financial Resources | |
| Unit H58W 04 | Manage Physical Resources | |
| Unit H7CD 04 | Manage the Environmental and Social Impacts of Your Work | |
| Unit HL41 04 | Develop Knowledge and Make it Available | |
| Unit FM5P 04 | Manage Business Processes | |
| Unit H8H0 04 | Manage Projects | |
| Group D: 0 – 1 Units must be selected | ||
| Unit FE15 04 | Manage an office facility | |
| Unit FE18 04 | Implement, Monitor and Maintain Administrative Services | |
| Unit FE76 04 | Manage Communications in a Business Environment | |
| Unit FE1C 04 | Prepare Specifications for Contracts | |
| Unit H683 04 | Build Teams | |
| Unit H58X 04 | Manage People’s Performance at Work | |
| Unit Hl43 04 | Coach Individuals | |
| Unit H41Y 04 | Develop and Sustain Collaborative Relationships with Other Departments | |
| Unit H68K 04 | Manage Budgets | |
| Unit H8H2 04 | Provide Healthy, Safe, secure and Productive Working Environments and Practices | |
| Unit H8GX 04 | Communicate Information and Knowledge | |
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Friarton Road,
Perth, PH2 8DY
0173 823 7696
0138 221 7199
0131 564 0998
0141 255 2858
